![]() The minute you question something with a mind open to receiving an unknown answer, you are upsetting the status quo. That's a good thing. That's a leadership thing! It will likely sound counterintuitive but the truth is that in imbalanced times we actually find the greatest opportunities for change. The door is open to new answers as the old answers start to flounder. We find those new answers through questioning. Questioning is a powerful method of reminding oneself that the answers are not in the known experience, but in something other. Remember these three guidelines: If past efforts and approaches had worked out, you wouldn't need to be questioning Avoid trying the old solutions again. If you are approaching the same problems in the same ways over and over again, you're not getting the message. So get the message that you need to look elsewhere, or with different eyes, if you are going to get to the perspective you need to invite in those answers which will work. Don't question "the usual suspects" Dare to be a leader to all of your people by communicating with those you don't normally speak to! Don't keep communicating only with your Lieutenants, but sit down with the Privates! They are the ones closest to the issue at hand, so speaking with them is exactly where you need to begin. I guarantee you that when you do this with the desire to truly see things as they are, and not as you wish them to be, you will be on the road to true transformation and success. Let go of the need to be the only one who knows The ego is a tricky little bugger, and it keeps us from answers more often than not. So be the kind of leader that is humble enough to step back from personal success and put forward the success of the group, no matter how the answers emerge. The leader is not the one seeking to shine. The leader is the one who serves a greater vision and a greater goal, guiding everyone around her to do the same, in creative tandem.
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Lori KirsteinWomen's Leadership Coach and Speaker Lori is the author of Call Center Crazy and The Human Solution: Human Solutions to Every "Unsolvable" Business Problem, As featured in:
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