![]() Have you ever found yourself tongue-tied in front of a colleague or in a meeting, even though you knew exactly how you felt and what you wanted to say? That is a common experience. The question is why is it happening? The question after that one is: what do you do about it? Because no one wants to leave a situation feeling incomplete. If you know my work, you know that I am a proponent of the benefits and the necessity of bringing emotion into play in our communications. I even created a system called Emotional Linguistics™, because we all share one common language no matter our background, color, creed, sexual orientation, and so forth. We all share the common language of emotion. Learning to speak the other's emotional language is life-changing. Learning what our own communication styles are, and how to have our best shot at being actually heard: Priceless. |
Lori KirsteinWomen's Leadership Coach and Speaker Lori is the author of Call Center Crazy and The Human Solution: Human Solutions to Every "Unsolvable" Business Problem, As featured in:
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