Call Center Crazy - You can't make this sh** up
A hilarious, insightful, and honest look at Customer Service from the inside.
Written in blog form while author, Lori Kirstein, was thrown unexpectedly into homelessness at the age of 56, Call Center Crazy is for you if you have ever:
- Worked below the "power" line and had no power whatsoever
- Answered phones and said to yourself, "You can't MAKE this stuff up!"
- Wondered if humor really can save you (by the way: it can)
- Answered phones in a Call Center or done sales or in any other way tried to deal with that unpredictable thing called "the public"
Lori takes you through her last year of homelessness, into the world of the Call Center - financial, theatrical and retail - and back into her own home and her new entrepreneurial life...all through the revolving door that is the Call Center.